The Impact of Patient Experience Units in Children’s Hospitals

This session dives into how Patient Experience Units are transforming paediatric care, ensuring that children and families remain at the heart of healthcare innovation.

Speakers:

• Joan Vinyets i Rejón, Head of Patient Experience, Barcelona Children’s Hospital Sant Joan de Déu

• Ditte Marie Hansen, Project Manager at the PLAYLAB, Mary Elizabeths Hospital – Riget for børn, unge og gravide

Gain first-hand insights from two leading hospitals on how they collaborate with patients, families, clinicians, and innovators to reimagine healthcare experiences.